TERMS & CONDITIONS
Website Development Service Agreement between XFSOLUTIONS and Client
Download Full Contract (PDF)Services Provided
- Business Website Creation and Development Services
- Registration and management of your business domain name for the first 12 months
- Complete coding and development of your website with out-of-the-box optimization
- Cross-browser compatibility (Chrome, Safari, Edge, Firefox)
- Initial SEO setup including meta tags and keyword integration
Pricing
✓ 1 Month Free trial of managed services
✓ 75% refund available during startup period
Monthly Managed Services (£30/month)
- High-speed storage on professional Internet server
- Up to 2 hours per month of expert development time
- Industry-standard firewalls and virus protection
- Full SSL Certificate management and renewal
- Weekly automated backups with 30-day retention
- 24/7 Uptime monitoring with intrusion detection
Design Phase
Client provides a Preliminary Specification Sheet outlining desired web pages, graphics, and functionality. Company will review and create a Modified Specification Sheet with improvements. Both parties will iterate until a Final Specification Sheet is mutually signed.
Development Timeline
Initial Version
Delivered within 72 HRS after Final Specification Sheet agreement
Host Version
Deployed within 24 hours after Initial Version acceptance
Final Version
Posted to live server after Host Version acceptance
Post-Launch Modifications
All modifications are permissible after the 1st month. Bug fixes and conformance with Final Specification Sheet are provided at no additional charge. Enhancement modifications are included in the monthly managed services.
Company's Rights
Company is the sole author and owner of all CGI, HTML Code, graphics, and data incorporated into the Website. Company grants Client non-exclusive, perpetual rights to reproduce, create derivative works, and publicly display the Website.
Client's Rights
Client owns their Domain Name, uniform resource locator, and any graphics or data they provided. Client receives non-exclusive rights to use and modify the Website but cannot sublicense the underlying code.
✓ Company Warranties
- Company is the sole creator of Website design
- Website will function with major browsers (Chrome, Safari, Edge, Firefox)
- Work completed in good faith and workmanlike manner
Services provided 'AS IS' without warranty of any kind. Company is not liable for loss of profits, business interruption, or consequential damages. Some jurisdictions do not permit limitation of consequential damages.
Force Majeure
Company not liable for delays due to: Acts of God, government actions, natural disasters, epidemics, labor disputes, supplier delays, or equipment failure.
Third Party Transactions
Company does not endorse third-party services accessed through the Internet. Client assumes all risk for transactions with third parties.
Termination by Company
Company may terminate services with 30 days' notice. If terminated before Final Specification Sheet delivery, full refund provided. If terminated after specification but before final acceptance, pro-rata refund applies.
Termination for Cause
Company may immediately cancel if Client fails to fulfill material obligations. No refund provided under these circumstances.
Refund Policy
75% of the £329 setup fee is refundable during the website startup period (before final acceptance). Refunds are at Company's sole discretion on a case-by-case basis.
Both parties agree to keep Confidential Information private during the agreement term and for 2 years following termination. Information is only shared with employees who need access to perform services.
Security Measures
- User identification and access controls
- Industry standard firewalls
- Virus protection programs
- Intrusion detection systems
- Industry standard encryption for Internet transmission
Non-Solicitation
Neither party shall solicit or employ the other party's employees during the agreement term and for 1 year after termination.
Dispute Resolution Process
Good-Faith Negotiation
30 days to resolve through direct negotiation
Mediation (CEDR)
Centre for Effective Dispute Resolution Model Mediation Procedure
Legal Action
English Courts (Small Claims Track preferred for applicable amounts)
Governing Law
This Agreement is governed by and construed in accordance with the law of England and Wales.
Jurisdiction
Courts of England and Wales have exclusive jurisdiction for any disputes.
Entire Agreement
This Agreement supersedes all prior agreements and contains all covenants between the parties.
Assignment
Neither party may assign this Agreement without prior written consent.
Independent Contractor
Company is an independent contractor, not an employee, partner, or joint venturer of Client.
Insurance
Client agrees to obtain necessary insurance coverage during the agreement term.
Notices
All notices must be in writing. Electronic delivery via email is agreed upon.
Severability
If any provision is invalid, remaining provisions continue in full force.
QUESTIONS ABOUT OUR TERMS?
We're here to help. Contact us for clarification on any of these terms.